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Need documents for official purposes?
You'll find everything you need right here.

Whether you need documents for permanent residence, a visa, housing allowance, or any other official matter, we’re happy to help.
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Simply submit your request through your Client Zone – under the Requests section. We’ll let you know as soon as your documents are ready.

Permanent Residence
Residence Permit
(Ministry of the Interior)
Application for
residence via
the embassy
Housing Allowance
(Czech Labour Office)
Other Official Purposes

Permanent Residence

Who can apply:

Tenants, co-tenants, and persons listed in the sublease agreement. We can only issue documents for permanent residence if the apartment owner has given their consent.

Important:

  • Processing time: 5–6 weeks (It depends on whether we have a physical or electronic signature from the apartment owner. If signed electronically, we’ll need to arrange for a physical signature before finalizing the documents.)
  • Delivery: Personal pickup or postal delivery.
  • We do not issue documents for children under 18 (Children under 18 automatically share the registered address of their mother). If you still need documents for a child, please mention it clearly in your request.
  • Fee: CZK 600 per apartment request

How to request:

  1. Log in to your Client Zone
  2. Go to Requests → Submit a request → Problem type → Other
  3. Include full details for each person you need documents for: Full name, date of birth, nationality, passport number (ID is sufficient for Slovak citizens), and file number if applicable.
  4. We’ll prepare and certify the documents.
  5. You’ll be notified when the documents are ready.
  6. After payment, we’ll hand them over or send them by post.

Note: In some cases, we may need the owner’s physical signature. If they live abroad, the process may take longer.

No access to the Client Zone?

We’ll set it up for you in no time – just send a request to: podpora@idealninajemce.cz

Residence Permit (Ministry of the Interior)

Types of permits:

  • Certificate of Registration: for citizens of the EU, UK, Norway, Iceland, Switzerland, Liechtenstein, etc.
  • Long-term visa: for third-country nationals staying over 90 days for continuous activity in the Czech Republic (e.g. work, study, health, sports). [More info HERE]‍
  • Employee Card: for third-country nationals working in the Czech Republic. Applies to all job types, regardless of education or qualifications.

Important:

  • Processing time: 5–6 weeks
    (Depends on whether we have a physical or electronic signature from the apartment owner.)
  • Delivery method: Sent directly to the Ministry of the Interior via data box.‍
  • Fee: CZK 600 per apartment request

How to request:

  1. Log in to the Client Zone
  2. Go to Requests → Select Residence Permit
  3. Include all persons who need documents.
    Provide your file number in the format OAM-0001111/DO-202X, which you’ll receive when booking your appointment at the foreign police, or in your confirmation email after online registration.
  4. We’ll prepare and certify the documents and send them to the Ministry.
  5. We’ll notify you once they’ve been sent and provide payment details.

Note: In some cases, we may need the owner’s physical signature. If they live abroad, the process may take longer.

No access to the Client Zone?

We’ll set it up for you in no time – just send a request to: podpora@idealninajemce.cz

Application for residence via the embassy

This applies, for example, when a partner or family member is still abroad and applying through a Czech embassy.

Important:

  • Processing time: 5–6 weeks (Dependent on physical/electronic signature from the apartment owner)
  • Cannot be sent via data box. We will print, sign, and send the documents to your apartment address, or you can pick them up at our branch. Please specify your preferred delivery method when submitting your request.‍
  • Fee: CZK 600

How to request:

  1. Log in to the Client Zone
  2. Go to Requests → Select Residence Permit
  3. Do not fill in the file number
  4. We’ll prepare and certify the documents
  5. We’ll notify you when the documents have been sent and request payment

No access to the Client Zone?

We’ll set it up for you in no time – just send a request to: podpora@idealninajemce.cz

Housing Allowance (Czech Labour Office)

You can apply for a housing allowance if your housing costs exceed 30% of your income. No fee is charged and processing typically takes up to one week.

How to request:

  1. Log in to the Client Zone
  2. Go to Requests → Select Other
  3. In the notes, specify which documents you need (e.g. payment confirmation, contract)
  4. Clearly indicate the months you need confirmation for
  5. If you need a copy of your lease agreement, mention it specifically (We’ll send a redacted version with the owner's personal data blacked out. Alternatively, we can issue a "Confirmation of Lease Agreement," which is also accepted by the Labour Office.)

We’ll prepare the documents and send them to you electronically.

No access to the Client Zone?

We’ll set it up for you in no time – just send a request to: podpora@idealninajemce.cz

Other Official Purposes

For example:

  • Parking permit
  • School/kindergarten enrollment
  • Driver’s license
  • Embassy-related applications

Important:

  • Processing time: 5–6 weeks (Dependent on signature type from the apartment owner)
  • Delivery: We usually send documents electronically to the respective authority.
    In some cases (e.g. for an embassy or kindergarten), physical delivery or pickup may be necessary.‍
  • Fee: CZK 600 per apartment request (if certified documents are required). A physical document incurs the same fee due to notarial certification.

How to request:

  1. Log in to the Client Zone
  2. Go to Requests → Select Other
  3. In the notes, state the purpose of the documents (e.g. parking, school)
  4. If you know the document type needed, mention that as well
  5. Provide the data box ID of the authority if available If sending via data box isn’t possible, we’ll prepare the documents for pickup or mail delivery (fee applies).

We’ll prepare and send the documents to you electronically.

No access to the Client Zone?

We’ll set it up for you in no time – just send a request to: podpora@idealninajemce.cz